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Customer Support Specialist

ABKPS Outsourcing Private Limited JobsOn Listed

  • 💼 0-10 Yrs Exp
  • 💰 Upto 5 LPA
  • 📍 Gwalior
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Job Overview

ABKPS Outsourcing Private Limited is hiring a Customer Support Specialist to join its growing team. The role involves handling customer queries, providing effective solutions, and ensuring a high level of customer satisfaction in a dynamic office environment.

Key Responsibilities

Handle customer queries via calls, emails, and chat

Provide accurate information and resolve customer issues efficiently

Maintain professional communication with customers

Record and update customer interactions in the system

Collaborate with internal teams for issue resolution

Ensure timely follow-ups and customer satisfaction

Maintain service quality standards

Support daily customer service operations

Required Skills & Experience

Excellent English communication skills (written and verbal)

Previous experience in customer support or similar role preferred

Freshers can also apply

Strong problem-solving abilities and attention to detail

Ability to work in a dynamic office environment

Professional attitude and strong work ethic

What We Offer

Competitive workplace environment

Supportive team culture

Growth and professional development opportunities

How to Apply

Interested candidates can share their resume at:

hr@abkps.com