Customer Support Executive
First Attempt Skill JobsOn Listed
First Attempt Skill is hiring a Customer Support Executive for an International BPO process. The role involves handling global customer queries through voice, chat, or email while ensuring high-quality service and quick resolution.
Key Responsibilities
• Handle international customer queries via voice, chat, or email
• Provide accurate and timely resolution to customer issues
• Deliver excellent customer experience in every interaction
• Maintain professionalism in communication with global customers
• Record and update customer interactions in the system
• Follow company guidelines and process standards
• Ensure first-contact resolution wherever possible
• Work in rotational shifts to support international operations
Required Skills & Qualifications
• Prior experience in BPO / customer support preferred
• Excellent verbal and written English communication skills
• Strong problem-solving and interpersonal skills
• Ability to work in rotational shifts
• Immediate joiners preferred
• Customer-focused and detail-oriented mindset
