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Customer Service Executive (Email & Chat Process)

Transcom India JobsOn Listed

  • πŸ’Ό 0-10 Yrs Exp
  • πŸ’° Hike on Current Salary
  • πŸ“ Jaipur
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Job Overview

Transcom India is hiring Customer Service Executives for its Email & Chat Support process in Jaipur. The role involves handling customer queries, providing timely resolutions, and ensuring a high level of customer satisfaction in a global support environment.

Key Responsibilities

Handle customer queries via email and chat support

Provide accurate, timely, and effective resolutions

Ensure high-quality customer service experience

Maintain professional communication with customers

Follow process guidelines and response standards

Document and update customer interactions

Coordinate with internal teams when required

Ensure customer satisfaction and service quality

Required Skills & Eligibility

Strong written English communication skills

Basic computer knowledge and typing skills

Willingness to work in US rotational shifts

Freshers and experienced candidates can apply

Ability to handle customer queries efficiently

Good problem-solving attitude

Salary

As per industry standards

How to Apply

πŸ“§ sakshi.pawar@transcom.com

πŸ“ž Sakshi – 9168143877