Customer Service Executive (Email & Chat Process)
Transcom India JobsOn Listed
Job Overview
Transcom India is hiring Customer Service Executives for its Email & Chat Support process in Jaipur. The role involves handling customer queries, providing timely resolutions, and ensuring a high level of customer satisfaction in a global support environment.
Key Responsibilities
Handle customer queries via email and chat support
Provide accurate, timely, and effective resolutions
Ensure high-quality customer service experience
Maintain professional communication with customers
Follow process guidelines and response standards
Document and update customer interactions
Coordinate with internal teams when required
Ensure customer satisfaction and service quality
Required Skills & Eligibility
Strong written English communication skills
Basic computer knowledge and typing skills
Willingness to work in US rotational shifts
Freshers and experienced candidates can apply
Ability to handle customer queries efficiently
Good problem-solving attitude
Salary
As per industry standards
How to Apply
📧 sakshi.pawar@transcom.com
📞 Sakshi – 9168143877
