Provide first-level technical support to employees and users for hardware, software and desktop-related issues. Troubleshoot Windows operating systems, applications, printers and other peripherals. Handle basic LAN/WAN, TCP/IP, DNS and DHCP troubleshooting and support Active Directory-related activities. Provide assistance with MS Outlook and Office 365, remote support and user access issues. Manage tickets and incidents, document resolutions, escalate complex technical problems and ensure timely resolution of IT support requests.
About
GehnaX Technologies LLP
GehnaX Technologies LLP is a dynamic and growth-focused organization
committed to delivering excellence across its
industry. The company emphasizes innovation,
skill development, and creating sustainable
career opportunities for professionals.
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Industry Information
Industry Focus:
IT
The
IT sector includes a wide range of roles,
skills, and opportunities that support
business growth, innovation, and digital
transformation.
Professionals in this field are often
required to have strong analytical thinking,
communication skills, and adaptability to
new tools and systems.
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