R

Quality Analyst (Collections Process)

Recurite Solutions JobsOn Listed

  • 💰 ₹4 LPA – ₹4.2 LPA
  • 📍 Bangalore
  • Job Details
  • Company Details
  • Industry
  • Reviews

Job Summary

We are urgently hiring a Quality Analyst for the Collections/Recovery process. The role requires experience in monitoring and evaluating collection interactions and ensuring compliance with process standards in a recovery environment.

Eligibility Criteria

PUC / Any Degree

2–4 years of experience in Collections / Recovery domain only

Relevant experience in collections or recovery process is mandatory

Required Languages

English

Telugu

Tamil

Kannada

Hindi

Key Responsibilities

Monitor and evaluate collection/recovery calls for quality compliance

Ensure adherence to process guidelines and regulatory standards

Conduct quality audits and provide feedback to agents

Identify gaps in performance and suggest improvements

Maintain quality reports and documentation

Support operations in improving recovery efficiency and customer handling

How to Apply

Share your updated CV immediately

Contact HR Pallavi Yadav at 8978079311

Mention “QA Collections Application – Your Name” while applying

Only relevant experienced candidates will be considered